UX-PM is an international User Experience (UX) training program certified by UXalliance since 2005. The UX-PM training program helps organizations to increase design maturity and succeed with new business challenges by empowering professionals to adopt a customer-centric approach in their practice. The UXalliance is a global network connecting 25 worldwide leading independent User Experience (UX) companies. Since 2018, Somia Customer Experience has become members of UXalliance. Somia is the exclusive certified training partner to deliver UX-PM training in Indonesia.


Invest in UX, build internal capacity and increase value for your customers and for your organization. Learn the fundamentals of UX, build your skills, and turn knowledge into action. Once you’ve passed the certification exam, plan your next steps, and start using UX tools in your projects.

Live Sessions Schedule
Mon-Fri, 6:15pm-8:15pm WIB


Notes and videos

Starting from
4,900,000 4,165,000 for 5 Early Birds


  • Fully online course, and has been structured to cater remote collaborations. The course materials are written in English while all communications are in Bahasa Indonesia.
  • Fully online lecture to prepare your certification exam.
  • Collaborate in groups to exercise knowledge from the class.
  • Feedback from trainers on the group works.
  • UX-PM Global Certificate that you can share with your professional networks.

IMPORTANT: After payment, Loket will send you an email as payment proof.

Somia Academy will contact you around 1-2 days after Loket’s email to confirm your registration.

What You Will Learn

Module 1: Design and Experience

  • Let’s Talk About Experiences
  • The Experience Economy
  • Experiences Are Shaped By Technology
  • User Experience (UX)
  • Customer Experience (CX)

Module 2: Human Factor and Psychology of Design

  • Human Factors (Ergonomics)
  • Cognitive Limitations
  • How Human Factors Impact Design
  • Dimensions of UX

Module 3: Human Centered Design

  • HCD: ISO standard and Principles
  • Design Frameworks: How To Proceed With HCD
  • ‘Discovery’ and ‘Define’ Diamond
  • ‘Develop’ and ‘Deliver’ Diamond
  • UX Metrics
  • UX-PM Design Framework

Module 4: User Research

  • Importance of User Research
  • User Research Map
  • Generative Methods
  • Evaluative Methods
  • Guerrilla User Research

Module 5: User Research in Practice

  • Understand the challenge
  • Elaborate your research plan
  • Establish hypothesis (testable assumptions)
  • Conduct you research plan
  • Share your insights

Module 6: Impact of UX

  • UX in Your Organization
  • Agile Culture and UX
  • The Business Value of Design
  • UX-PM Maturity Model

Upon completion of the course, you will take a test and earn a UX-PM Certification that you can share with your professional networks. In order to earn this certificate, you need to pass with a 70% score based on the set scoring system.

Certified Program: UX-PM Level 1 is highly suggested for you who...

  • Are a professional from any kinds of background who wants to adopt UX methodologies in their projects
  • Want to get a clear understanding of UX and what it means for the business
  • Are eager to apply UX fundamentals and tools in a project
  • Need their product or project to deliver value to end-users
  • Love learning, curious, optimistic

Learn with Me

Kevin Tan

After receiving his Bachelor degree of Information System from Bina Nusantara University, Kevin has been involved in product research, advisory, and management for 7 years. His exposure in both private and public sector brings him to believe that listening closely to people’s story may uncover surprising opportunity area for organisations to move forward and grow.

2022 Investment


  • Price: Rp 4,900,000

Early Bird

  • Price: Rp 4,900,000 Rp 4,165,000 for 5 earliest registrants
  • You'll save 15%

Group Purchase

  • Price: Rp 4,900,000 Rp 4,165,000 for a minimum purchase of 5 Learners
  • You'll save 15%

What Learners Loved About Our Classes

An interesting training brought by experienced consultants. Theories were delivered alongside case studies and real-world experiences.

Agung Utomo
Communications Analyst at a government agency

Related Classes

Global Certification Program: UX-PM Level 2

Learn how to implement user centered design process to improve your products and services. Plan and coordinate UX activities in different stages.


Ready to take your skills to the next level?

IMPORTANT: After payment, Loket will send you an email as payment proof.

Somia Academy will contact you around 1-2 days after Loket’s email to confirm your registration.