Team Trainings & Coaching
Crash Course on Design ThinkingHoning Your Design Research SkillsDesign Thinking MentoringDesign Thinking for Higher Management
Certifications
UX-PM Level 1UX-PM Level 2UX-PM Level 3
Resources
About Us
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Team Trainings & Coaching
Crash Course on Design ThinkingHoning Your Design Research SkillsDesign Thinking MentoringDesign Thinking for Higher Management
Certifications
UX-PM Level 1UX-PM Level 2UX-PM Level 3
Resources
About Us
Schedule a Call

Global Certification Program: UX-PM LEVEL 3

  • UX-PM Level 2 required
  • 6 Weeks, Online
  • Minimum 20 seats/sessions

Ready to take equip your team with globally recognized certifications with us? Leave us a message and get the best offer for your team.

Contact Us

Class Overview

  • Fully online course, and has been structured to cater remote collaborations. The course materials are written in English while all communications are in Bahasa Indonesia.
  • Fully online lecture to prepare your certification exam.
  • Collaborate in groups to exercise knowledge from the class.
  • Feedback from trainers on the group works.
  • UX-PM Global Certificate that you can share with your professional networks. In order to earn this certificate, you need to pass with a 70% score based on the set scoring system.

Blended Learning

2 hours of independent learning and 1.5 hour live session of QnA and additional materials.

Weekly Material

Notes and videos

What You Will Learn

Module 1: UX Leadership

  • Design Maturity
  • Challenges in implementing UX approach in organizations

Module 2: Preparing UX initiatives

  • UX Strategy
  • Business value of UX work
  • Identifying UX opportunities
  • Creating a business case for UX initiative
  • Design briefing, framing design challenges

Module 3: Building UX Teams

  • Roles in a UX team
  • UX skills frameworks
  • Human (soft) skills
  • Creating career paths for design teams
  • Scaling design teams in an organization
  • Recruiting team members

Module 4: Building the design culture

  • Divergence and convergence in context
  • Co-design and effective feedback
  • DesignOps/ResearchOps

Module 5: Measuring the Experience

  • Why we measure the experience
  • Measuring UX in context and over time
  • Measuring usability. UX quality metrics
  • Measuring customer experience (CX)
  • ROI of UX
  • KPIs vs metrics
  • Google HEART framework
  • Automated tools

This Certified Programs
Are Highly Suggested For Teams That ...

  • Are mid-to-senior professionals (Product or Marketing Managers, Team Leaders, Managing Directors, Project Managers, Solution Architects, Marketing Communication Specialists, Business Analysts, Lead UX) who have been involved in digital products/services for more than 5 years.
  • Have previously completed UX-PM Level 2 (or possess equivalent credentials) and are looking to lead UX transformation across their organization.
  • Want to deliver products & services with integrated business strategy, deep customer empathy, and measurable UX/CX outcomes.
  • Are ready to assess and elevate their organization’s design maturity, define UX/CX metrics, and support change across teams.
  • Aim to build a sustainable UX culture, scale UX teams, and measure the ROI of UX initiatives.

What Learners Loved About Our Classes

A great research course which cover many research aspects that not covered in academic research. Practical class yet covered theories as well, way more insightful than reading a 1000 page research book. Brings on my understanding about research on the next level. All the materials delivered and skills goals are relevant with the needs of the real industry.

Pradipta Eva Trudiyanti
Customer Relationship Management Specialist @Telkom Indonesia

The course was great, the topics are very useful. The real case selection is an absolute master stroke, the challenges and premises revolving around it really captures the entirety of the course. I really have fun cracking it down. And I would encourage to group outside of your organization, collaborating with new group of people was a great fresh experience.

Harold I.S.
Art Director & Branding Consultant @Twister Communications

Have a specific goal in mind?

We specialize in co-creating a curriculum tailored to your team's context and business objectives.

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