Team Trainings & Coaching
Crash Course on Design ThinkingHoning Your Design Research SkillsDesign Thinking MentoringDesign Thinking for Higher Management
Certifications
UX-PM Level 1UX-PM Level 2UX-PM Level 3
Resources
About Us
Schedule a Call
Team Trainings & Coaching
Crash Course on Design ThinkingHoning Your Design Research SkillsDesign Thinking MentoringDesign Thinking for Higher Management
Certifications
UX-PM Level 1UX-PM Level 2UX-PM Level 3
Resources
About Us
Schedule a Call

Global Certification Program: UX-PM LEVEL 1

  • Beginner
  • 6 Weeks, Online/Onsite
  • Minimum 20 seats/sessions

Ready to take equip your team with globally recognized certifications with us? Leave us a message and get the best offer for your team.

Contact Us

Class Overview

  • Fully online course, and has been structured to cater remote collaborations. The course materials are written in English while all communications are in Bahasa Indonesia.
  • Fully online lecture to prepare your certification exam.
  • Collaborate in groups to exercise knowledge from the class.
  • Feedback from trainers on the group works.
  • UX-PM Global Certificate that you can share with your professional networks. In order to earn this certificate, you need to pass with a 70% score based on the set scoring system.

Blended Learning

2 hours of independent learning and 1.5 hour live session of QnA and additional materials.

Weekly Material

Notes and videos

What You Will Learn

Module 1: Design and Experience

  • Let’s Talk About Experiences
  • The Experience Economy
  • Experiences Are Shaped By Technology
  • User Experience (UX)
  • Customer Experience (CX)

Module 2: Human Factor and Psychology of Design

  • Human Factors (Ergonomics)
  • Cognitive Limitations
  • How Human Factors Impact Design
  • Dimensions of UX

Module 3: Human Centered Design

  • HCD: ISO standard and Principles
  • Design Frameworks: How To Proceed With HCD
  • ‘Discovery’ and ‘Define’ Diamond
  • ‘Develop’ and ‘Deliver’ Diamond
  • UX Metrics
  • UX-PM Design Framework

Module 4: User Research

  • Importance of User Research
  • User Research Map
  • Generative Methods
  • Evaluative Methods
  • Guerrilla User Research

Module 5: User Research in Practice

  • Understand the challenge
  • Elaborate your research plan
  • Establish hypothesis (testable assumptions)
  • Conduct you research plan
  • Share your insights

Module 6: Impact of UX

  • UX in Your Organization
  • Agile Culture and UX
  • The Business Value of Design
  • UX-PM Maturity Model

This Certified Programs
Are Highly Suggested For Teams That ...

  • Are cross-functional groups (Product, Tech, Business, Design) wanting to embed UX methodologies into their shared workflow.
  • Want to build a common understanding of UX and align on its strategic importance to the business.
  • Are ready to standardize their approach by applying core UX fundamentals and tools across all projects.
  • Are committed to collectively ensuring their products and projects deliver meaningful value to end-users.
  • Aim to foster a collaborative culture of continuous learning, curiosity, and optimism.

What Learners Loved About Our Classes

A great research course which cover many research aspects that not covered in academic research. Practical class yet covered theories as well, way more insightful than reading a 1000 page research book. Brings on my understanding about research on the next level. All the materials delivered and skills goals are relevant with the needs of the real industry.

Pradipta Eva Trudiyanti
Customer Relationship Management Specialist @Telkom Indonesia

The course was great, the topics are very useful. The real case selection is an absolute master stroke, the challenges and premises revolving around it really captures the entirety of the course. I really have fun cracking it down. And I would encourage to group outside of your organization, collaborating with new group of people was a great fresh experience.

Harold I.S.
Art Director & Branding Consultant @Twister Communications

Have a specific goal in mind?

We specialize in co-creating a curriculum tailored to your team's context and business objectives.

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